Terms & Conditions
⚖️ Terms & Conditions
Jewels and Tools UK
Website: https://jewellerydisplaycards.uk
Last updated: October 2025
1. Introduction
Welcome to Jewels and Tools UK.
By accessing or placing an order on our website https://jewellerydisplaycards.uk, you agree to be bound by the following Terms & Conditions.
Please read them carefully before making a purchase.
If you do not agree to these terms, you should not use our website or services.
2. About Us
Jewels and Tools UK
Website: https://jewellerydisplaycards.uk
Email: jewelsandtoolsukinfo@gmail.com
Owner: Gill Parr
We supply jewellery display cards, findings, tools, and other jewellery-making supplies to customers in the UK.
3. Products & Descriptions
We make every effort to ensure product details, descriptions, and prices are accurate and up to date. Colours and sizes shown on the website may vary slightly due to screen or manufacturing differences.
All measurements are approximate unless otherwise stated.
We reserve the right to update or discontinue products at any time.
4. Prices & Payments
All prices are listed in British Pounds (GBP) and include VAT where applicable.
Payment must be made in full at the time of ordering through our secure checkout system.
We accept payments via trusted third-party providers such as PayPal, Stripe, or other secure gateways. Your payment information is never stored on our servers.
5. Order Processing
Once your order is placed, you will receive an order confirmation email.
Orders are usually processed and dispatched within 1–2 working days, as outlined in our Shipping Policy.
We reserve the right to cancel or refuse an order if:
The product is out of stock, there is a pricing or description error.
Payment cannot be verified
If this occurs, you’ll be notified and fully refunded.
6. Delivery
Delivery times are estimates and not guaranteed. We are not liable for delays caused by postal services or external factors beyond our control.
Please refer to our Shipping & Delivery Policy for full details.
7. Returns & Refunds
If you’re not fully satisfied with your purchase, you may return items within 30 days as long as they meet our return conditions. Please see our Returns Policy for more information.
8. Intellectual Property
All website content — including text, images, logos, and product listings — is the property of Jewels and Tools UK and protected by UK copyright law.
You may not copy, reproduce, or use our content without prior written consent.
9. Limitation of Liability
Jewels and Tools UK shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products.
Our total liability in connection with any order shall not exceed the total price paid for the goods.
10. Privacy & Data Protection
Your privacy is important to us. Please review our Data Protection Policy for information on how we collect and use your data in accordance with UK GDPR.
11. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Jewels and Tools UK
Email: jewelsandtoolsukinfo@gmail.com
Website: https://jewellerydisplaycards.uk
Delivery Policy
🚚 Shipping & Delivery Policy
Jewels and Tools UK
Website: https://jewellerydisplaycards.uk
Last updated: October 2025
1. Order Processing
We aim to process and dispatch all orders within 1–2 working days (Monday–Friday, excluding UK public holidays).
Orders placed after 12pm (Mon-Fri) or on weekends will be processed the next working day.
You’ll receive a dispatch confirmation email once your order has been shipped.
2. Delivery Options (UK)
We use reliable UK postal and courier services, including Royal Mail and Evri (Hermes), to ensure fast and secure delivery.
Standard Delivery:
Estimated delivery: 2–4 working days after dispatch
Cost: Calculated at checkout based on order weight and size
Express Delivery (Royal Mail Tracked 24):
Estimated delivery: 1–2 working days after dispatch
Free or discounted shipping may be offered during promotions or for orders over a certain value (as shown at checkout).
3. International Shipping
We currently do not ship to any international destinations.
4. Delivery Delays
While we work hard to ensure prompt delivery, occasional delays may occur due to postal service disruptions, weather, or high seasonal demand.
If your order hasn’t arrived within the expected time, please contact us — we’ll be happy to assist and track it for you.
5. Lost or Damaged Parcels
If your parcel is lost or arrives damaged: Please contact us within 7 days of delivery.
Include your order number and clear photos (if applicable).
We will investigate with the carrier and offer a replacement or refund as appropriate.
Contact Us
For any questions about delivery or shipping, please contact:
Jewels and Tools UK
Email:jewelsandtoolsukinfo@gmail.com
Website: https://jewellerydisplaycards.uk
We’re always happy to help and aim to reply within 24 hours (Monday–Friday).
Returns & Refund Policy
🔄 Returns & Refunds Policy
Jewels and Tools UK
Website: https://jewellerydisplaycards.uk
Last updated: October 2025
1. Our Promise
At Jewels and Tools UK, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it in accordance with the policy below.
We comply with the UK Consumer Contracts Regulations and the Consumer Rights Act 2015.
2. Returns Eligibility
You can return most unused items within 30 days of delivery for a full refund or exchange.
To qualify for a return:
Items must be unused, unopened, and in their original packaging.
You must include your order number or proof of purchase.
Items returned in a damaged or used condition may not be eligible for a full refund.
3. How to Return an Item
Contact us first at jewelsandtoolsukinfo@gmail.com with your order number and reason for return.
We’ll confirm the return address and provide instructions.
Package the item securely and post it back to us.
Please note:
Return postage costs are the buyer’s responsibility unless the item is faulty or incorrect.
We recommend using a tracked postal service as we cannot be responsible for lost returns.
4. Refunds
Once we receive and inspect your return, your refund will be processed within 5–7 working days. Refunds are made to the original payment method used for the order.
If your item was damaged, faulty, or you received the wrong product, we will:
Cover return postage costs, and offer a replacement or full refund.
5. Non-Returnable Items
For hygiene and quality control reasons, we cannot accept returns on:
Custom or personalised orders. Opened jewellery-making consumables (e.g. glue, adhesives, wire, or packaging materials)
6. Exchanges
If you would like to exchange an item, please contact us first. We’ll confirm availability and guide you through the process.
7. Contact Us
If you have any questions about returns or refunds, please contact:
Jewels and Tools UK
Email: jewelsandtoolsukinfo@gmail.com
Website: https://jewellerydisplaycards.uk
We aim to respond to all enquiries within 24 hours (Monday–Friday).
Privacy Policy
🔒 Data Protection Policy
Jewels and Tools UK
Website: https://jewellerydisplaycards.uk
Last updated: October 2025
1. Introduction
Jewels and Tools UK respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect the following types of personal information:
Contact details (name, email address, phone number, delivery/billing address)
Order information (items purchased, order dates, payment status)
Technical data (IP address, browser type, device information, pages visited)
Communication data (messages, enquiries, or support requests)
We do not collect or store payment details — all payments are securely processed by trusted third-party providers such as PayPal or Stripe, Visa, etc.
3. How We Use Your Data
We use your data only when necessary and for legitimate business purposes, including:
Processing and fulfilling your orders
Responding to enquiries and customer service requests
Improving our website, services, and user experience
Meeting legal and tax obligations
We do not sell, rent, or trade your personal data to any third parties.
4. Legal Basis for Processing
We process your data based on one or more of the following lawful bases:
Contract: To complete your order or provide requested services.
Legal obligation: To comply with tax or business regulations.
Legitimate interest: To improve our services and prevent fraud.
Consent: When you have opted in to receive communication (e.g. newsletters).
5. Data Retention
We retain personal information only as long as necessary for business, legal, or tax purposes. After this period, your data is securely deleted or anonymised.
6. Data Sharing
Your data may be shared only with:
Payment processors (e.g. PayPal, Stripe)
Delivery companies (e.g. Royal Mail, couriers)
Website and IT service providers (for maintenance and security)
All partners are GDPR-compliant and handle your data securely.
7. Data Security
We use secure servers, SSL encryption, and regular website maintenance to protect your data from loss, misuse, or unauthorised access.
8. Your Data Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your information
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
9. Cookies
Our website uses cookies to enhance functionality and analyse site traffic. You can manage or disable cookies through your browser settings. See our Cookie Policy for more details.
10. Contact Us
If you have any questions about this Data Protection Policy or how we handle your data, please contact:
Jewels and Tools UK
Attn: Data Protection Officer
Email: jewelsandtoolsukinfo@gmail.com
Website: https://jewellerydisplaycards.uk
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